Draft — pending legal review. This outline explains how Rakar works; it is not the final legal text.
1. What Rakar is
Rakar is an online marketplace that connects buyers with private and dealer sellers in Saudi Arabia. Rakar does not own the cars listed.
Every sale is brokered by Rakar: we verify sellers, inspect cars, hold payments in escrow and arrange the ownership transfer and handover.
2. Your account
You need an account with a verified mobile number to save cars, reserve or sell. Keep your log-in details private; you are responsible for activity on your account.
3. Reserving and deposits
A reservation requires a deposit of 5% of the asking price, held by Rakar. While it is live the car is removed from public search.
The deposit is refundable in full, with no fee, until you sign the sale contract. After signing it becomes part of the purchase price.
4. Payment, fees and escrow
Payments are processed by our payment partner and held by Rakar until the Absher transfer is filed in the buyer’s name, then released to the seller.
Buyers pay the platform fee, VAT and a processing fee as shown before payment. The processing fee is not refunded on a return.
5. Returns and warranty
Buyers may return a car within 7 days and 300 km of handover for any reason. Rakar collects the car and refunds the price minus the processing fee.
Cars come with the warranty stated on the order. Damage after handover may reduce the refund.
6. Selling on Rakar
Sellers confirm they own the car or have the right to sell it, and that the listing is accurate. Private sellers may list up to 2 cars at a time; selling more is treated as a business and needs a dealer account.
Dealer plans are billed monthly in advance, plus VAT, and renew until cancelled.
7. What is not allowed
Listing a car you cannot sell, misstating its condition, contacting the other party to complete the sale outside Rakar, or using the platform for anything unlawful.
8. Liability
Rakar is responsible for the services it provides — verification, escrow, transfer and handover — as described in these terms and the order pages.
9. Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia.