ركارRakar

Last updated October 2026

Privacy policy

What we collect, why, who sees it and how long we keep it. We only collect what we need to run the marketplace and complete sales safely.

Draft — pending legal review. This outline explains how Rakar works; it is not the final legal text.

1. What we collect

Account details: name, mobile number, email (optional) and city. Order details: reservations, payments, documents you upload and messages with Rakar.

Seller details: ID or Commercial Registration, VAT number and payout IBAN.

2. How we use it

To verify buyers and sellers, process payments and refunds, file ownership transfers, arrange test drives and deliveries, send the alerts you turn on, and keep the platform safe.

3. Who we share it with

Only those needed to complete your sale: our payment processor, partner banks when you apply for financing, insurers, and government services such as Absher.

Buyers never see a seller’s phone number, and sellers see only a buyer’s first name. We do not sell personal data.

4. Documents

Uploaded IDs and business documents are seen only by Rakar’s verification team. Rejected files are deleted after 90 days.

5. Card details

Card numbers go directly to our payment processor. Rakar never sees or stores your full card number.

6. How long we keep it

For as long as your account is open, and afterwards only as long as the law requires for completed sales and tax records.

7. Your rights

You can see, correct or delete your personal data, and turn alerts off at any time from your profile, subject to records we must keep by law.

8. Contact

Questions about privacy can be sent to the Rakar team through the help centre.